Today, from midday, New Zealand will relapse to National Alert Level 3, indicating a high risk with COVID-19 not yet contained and consequently our conduct should reflect this risk.
We understand the concerns and uncertainty this virus is causing and would like to take this opportunity to ensure you that we are constantly monitoring the situation using reliable sources like the Ministry of Health, World Health Organisation (WHO) etc. The welfare of our residents is front of mind for us as this situation evolves.
Given that community transmission is now a possibility again, and new clusters may emerge, Aged Care nationally will be on high alert as our residents are considered the most vulnerable group.
Hospitals and Care Homes are more at risk to rapid transmission of viruses and therefore the following visitation restrictions will take effect from midday today:
- There will be no visitors allowed due to heightened risk for residents and staff.
- Only family visits for end of life/palliative care residents are allowed, but on a case-by-case basis pending approval from Management. Approved visits will be by appointment only and with a maximum of one family member visiting at a time.
- When visiting during these approved visits, it is important to follow Alert Level 3 precautions such as good hand hygiene, cough/sneezing into elbow/tissues, physical distancing of 2 metres including the use of Personal Protective Equipment (PPE) as managed by our clinical staff. Please do not bring your own PPE.
We strongly encourage relatives and friends to make use of Zoom and Skype sessions to stay in touch with your loved ones. Please arrange a timeslot with either Mary or one of the Registered Nurses.
Thank you for your continued cooperation to keep our residents safe.
With ‘stay safe’ wishes